Principles of Marketing
Author: Philip Kotler
The 12th edition of this popular text continues to build on four major marketing themes: building and managing profitable customer relationships, building and managing strong brands to create brand equity, harnessing new marketing technologies in the digital age, and marketing in a socially responsible way around the globe. Thoroughly updated and streamlined, Principles of Marketing tells the stories that reveal the drama of modern marketing, reflecting the major trends and forces that are impacting this dynamic and ever-changing field.
Topics include: the marketing environment, managing information, consumer & business buyer behavior, segmentation, targeting, and positioning, branding strategies, distribution channels, advertising and sales promotion, direct marketing, and the global marketplace.
An excellent tool for anyone in marketing and sales, whether self- or corporate- employed.
Booknews
New edition of a standard text for undergraduate business students. Covers the basics of the subject and provides insights into recent marketing developments. Annotation c. Book News, Inc., Portland, OR (booknews.com)
Table of Contents:
Part 1–Defining Marketing and the Marketing Process 2
1. Marketing: Managing Profitable Customer Relationships 2
2. Company and Marketing Strategy: Partnering to Build Customer Relationships 34
Part 2–Understanding the Marketplace and Consumers 62
3. The Marketing Environment 62
4. Managing Marketing Information 94
5. Consumer Markets and Consumer Buyer Behavior 128
6. Business Markets and Business Buyer Behavior 158
Part 3–Designing a Customer-Driven Strategy and Marketing Mix 182
7. Customer-Driven Marketing Strategy: Creativing Value for Target Customers 182
8. Product, Services, and Branding Strategies 216
9. New-Product Development and Life-Cycle Strategies 250
10. Pricing Product s: Understanding and Capturing Customer Value 282
11. Pricing Products: Pricing Strategies 306
12. Marketing Channels and Supply Chain Management 332
13. Retailing and Wholesaling 364
14. Communicating Customer Value: Integrated Marketing Communication Strategy 396
15. Advertising and Public Relations 424
16. Personal Selling and Sales Promotion 450
17. Direct and Online Marketing: Building Direct Customer Relationships 478
Part 4–Extending Marketing 514
18. Creating Competitive Advantage 514
19. The Global Marketplace 540
20. Marketing Ethics and Social Responsibility 570
APPENDIXES
1. Marketing Plan A-1
2. Marketing by the Numbers A-11
3. Careers in Marketing A-27
References R-1
Glossary G-1
Credits C-1
Index I-1
Project Management: A Managerial Approach
Author: Jack R Meredith
All project managers have discovered that no project has ever been completed exactly as planned. With the seventh edition of Project Management, theyll be better prepared to select, initiate, operate, and control all types of projects while managing risks and uncertainties. The book includes screenshots of Microsoft Project and Crystal Ball throughout the pages. A number of end-of-chapter exercises also show how to apply these computer software packages to project management problems. Project managers will gain the quantitative skills, knowledge of organizational issues, and insights needed to do project management effectively.
Booknews
A textbook for a course at the advanced undergraduate or graduate level in which scholars of operations management Meredith (Wake Forest U.) and Mantel (U. of Cincinnati) look at project management from the perspective of the larger discipline of management, rather than the more usual cookbook, treatise on special areas, or collection of loosely associated articles. The material should be suitable for classes on managing service, product, or engineering projects, and in this addition is augmented to include managing information system projects. It also extends the treatment of scheduling, earned value analysis, and risk management, and emphasizes more strongly the sources of conflict in projects. No dates are cited for earlier editions. The disks supply a trial version of project software. Annotation c. Book News, Inc., Portland, OR (booknews.com)
Table of Contents:
Ch. 1 | Projects in contemporary organizations | 1 |
Ch. 2 | Strategic management and project selection | 38 |
Ch. 3 | The project manager | 117 |
Ch. 4 | Project organization | 183 |
Ch. 5 | Project planning | 235 |
Ch. 6 | Conflict and negotiation | 290 |
Ch. 7 | Budgeting and cost estimation | 326 |
Ch. 8 | Scheduling | 371 |
Ch. 9 | Resource allocation | 433 |
Ch. 10 | Monitoring and information systems | 489 |
Ch. 11 | Project control | 541 |
Ch. 12 | Project auditing | 594 |
Ch. 13 | Project termination | 624 |
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