Patient Practitioner Interaction: An Experiential Manual for Developing the Art of Healthcare
Author: Carol M Davis
One of the most recognized and respected texts in rehabilitation for nearly two decades, Patient Practitioner Interaction: An Experiential Manual for Developing the Art of Health Care has been updated into a substantial fourth edition that includes the latest information on the relationship between the patient and the practitioner.
Dr. Carol Davis, along with contributions from three of today's leaders, has written this fourth edition to assist health care professionals in learning about themselves. Patient Practitioner Interaction is filled with information designed to help improve personal interaction and communication skills, specifically when dealing with difficult circumstances. Students and professionals are instructed on the finer points of how to learn about the patients with whom they will come in contact as well as the challenges of interacting with therapeutic presence in the ever-changing world of health care under demanding circumstances.
Patient Practitioner Interaction, Fourth Edition offers students and professionals a chance to explore self-awareness and how their communication patterns and values were originally developed. This practical and user-friendly resource encourages the use of reflection and problem solving skills to achieve professional maturation and explains how the nature of their own decisions and values affects their attitudes and actions toward others.
The updated fourth edition of Patient Practitioner Interaction, by Dr. Carol Davis, will guide health care professionals to promote the healing process in patients and their loved ones through sensitivity and improved communication. Thisrenowned text is a proven essential and belongs on the bookshelf and in the minds of every physical therapy student and health care professional.
New to this Fourth Edition:- Cultural awareness and sensitivity material is expanded to include results of work done with physical therapy and medical students.
- Ethical dilemmas that reflect unrealistic demands on the part of institutions and managed care.
- Exercises at the end of each chapter assist the students to personalize and interact with the content.
- New material on calming hostile patients and visitors.
- Contemporary examples and updated vignettes to reflect modern-day practice.
- Updated chapters that reflect current theory and practice.
Special Features:
- Workbook format with space for reflection and interaction.
- Thought-provoking, realistic case studies to better illustrate concepts and situations and to help develop solutions for difficult and stressful situations.
- Includes the Feeling Wheel, which offers a framework that delineates and identifies the six basic feelings.
Carol Schunk
This book tackles the difficult topics related to the affective domain, which is an essential part of successful practice in healthcare. Although the reason is not clear, such issues are often minimized in professional education. One explanation is that expertise is generally not available, and the comfort level among faculty in dealing with these topics is low. This text minimizes the uncertainty of teaching these subjects using an interactive style and including participatory exercises in each chapter. Reminiscent of a psychology self-help book, students can explore their own values, awareness, and communication style in relation to working with patients. The exercises are probably most beneficial if accompanied by group discussion (such as a classroom) but the organization of the chapters is such that the practicing clinician will also benefit greatly from the content. Additions to the third edition are positive and timely. Topics such as interviewing and patient education fit into the current focus on patient responsibility. Patient satisfaction is positively influenced by communication skills in a variety of situations, recognition of health behavior, and personal interaction as described in several chapters. The chapters do flow nicely, but it would be possible to use them independently and at different levels in a curriculum. The content of this text is used in practice more consistently than any other technique or modality, but the number of references on these topics is very limited. The skills presented here are those that probably should be reviewed by practitioners on an annual basis as an ethical awareness refresher course. Given the ease of applying theinformation presented, this book could benefit all those who interact with patients.
Doody Review Services
Reviewer: Carol Schunk, PsyD, PT (Therapeutic Associates)
Description: This book tackles the difficult topics related to the affective domain, which is an essential part of successful practice in healthcare. Although the reason is not clear, such issues are often minimized in professional education. One explanation is that expertise is generally not available, and the comfort level among faculty in dealing with these topics is low.
Purpose: This text minimizes the uncertainty of teaching these subjects using an interactive style and including participatory exercises in each chapter.
Audience: Reminiscent of a psychology self-help book, students can explore their own values, awareness, and communication style in relation to working with patients. The exercises are probably most beneficial if accompanied by group discussion (such as a classroom) but the organization of the chapters is su ch that the practicing clinician will also benefit greatly from the content.
Features: Additions to the third edition are positive and timely. Topics such as interviewing and patient education fit into the current focus on patient responsibility. Patient satisfaction is positively influenced by communication skills in a variety of situations, recognition of health behavior, and personal interaction as described in several chapters. The chapters do flow nicely, but it would be possible to use them independently and at different levels in a curriculum. The content of this text is used in practice more consistently than any other technique or modality, but the number of references on these topics is very limited.
Assessment: The skills presented here are those that probably should be reviewed by practitioners on an annual basis as an ethical awareness refresher course. Given the ease of applying the information presented, this book could benefit al l those who interact with patients.
Booknews
New edition of a guide to aid in the professional socialization of the medical practitioner, with a view towards developing the ability to feel confidence and empathy and therefore be better equipped to aid in the patient's healing process. The book opens with a section on self awareness which discusses family dynamics, health professional's self-esteem, values as determinants of behavior, and identifying and resolving moral dilemmas. The bulk of the volume is then devoted to interactions with patients, including chapters on the nature of effective helping and effective communication, assertiveness skills, communicating to establish rapport, cultural sensitivity, health behavior and patient education, communicating with persons who have disabilities, communicating with the dying and their families, and stress management. Annotation c. by Book News, Inc., Portland, Or.
Rating
3 Stars from Doody
Table of Contents:
Contents Dedication Acknowledgments About the Author Contributing Authors Preface Preface to the First Edition Foreword Section I: Awareness of Self Chapter 1: Basic Awareness of Self Chapter 2: Family History Chapter 3: Values as Determinants of Behavior Chapter 4: Identifying and Resolving Moral Dilemmas Section II: Interacting With Others Chapter 5: The Nature of Effective Helping: Empathy and Sympathy vs Pity Chapter 6: Effective Communication: Problem Identification and Helpful Responses Chapter 7: Assertiveness Skills and Conflict Resolution Chapter 8: Communicating to Establish Rapport and Reduce Negativity Using Neurolinguistic Psychology Helen L. Masin, PT, PhD Chapter 9: Communicating With Cultural Sensitivity Helen L. Masin, PT, PhD Chapter 10: The Helping Interview Chapter 11: Health Behavior and Effective Patient Education Kathleen A. Curtis, PT, PhD Chapter 12: Communicating With Persons Who Have Disabilities Kathleen A. Curtis, PT, PhD Chapter 13: Sexuality and Disability: Effective Communication Sherrill H. Hayes, PT, PhD Chapter 14: Communicating With the Dying and Their Families Chapter 15: Stress Management Index
Book review: Nursing Leadership Management and The Toyota Product Development System
Successful Business Plan: Secrets and Strategies
Author: Rhonda M Abrams
Forbes calls The Successful Business Plan one of the best books for small businesses. This new edition offers advice on developing business plans that will succeed in today's business climate. Includes up-to-date information on what's being funded now.
Table of Contents:
| About the Author | ||
| About the Contributors | ||
| Acknowledgments | ||
| Foreword | ||
| Foreword to the Fourth Edition | ||
| How to Use This Book | ||
| Introduction | ||
| Sect. I | Starting the Process | |
| Ch. 1 | The Successful Business | 1 |
| Ch. 2 | Getting Your Plan Started | 13 |
| Ch. 3 | Making Your Plan Compelling | 35 |
| Sect. II | Business Plan Components | |
| Ch. 4 | The Executive Summary | 47 |
| Ch. 5 | Company Description | 59 |
| Ch. 6 | Industry Analysis & Trends | 73 |
| Ch. 7 | Target Market | 87 |
| Ch. 8 | Competition | 103 |
| Ch. 9 | Strategic Position & Risk Assessment | 119 |
| Ch. 10 | Marketing Plan & Sales Strategy | 133 |
| Ch. 11 | Operations | 155 |
| Ch. 12 | Technology Plan | 181 |
| Ch. 13 | Management & Organization | 189 |
| Ch. 14 | Community Involvement & Social Responsibility | 211 |
| Ch. 15 | Development, Milestones, & Exit Plan | 221 |
| Ch. 16 | The Financials | 237 |
| Ch. 17 | The Plan's Appendix | 283 |
| Sect. III | Putting the Plan to Work | |
| Ch. 18 | Preparing, Presenting, & Sending Out Your Plan | 289 |
| Ch. 19 | Looking for Money | 299 |
| Ch. 20 | Using Your Plan for Classes & Competitions | 315 |
| Ch. 21 | Internal Planning for Existing Businesses & Corporations | 327 |
| Ch. 22 | Time Saving Tips | 337 |
| Sect. IV | Special Considerations | |
| Ch. 23 | Considerations for Internet, "e-businesses" | 343 |
| Ch. 24 | Considerations for Retailers | 363 |
| Ch. 25 | Considerations for Manufacturers | 369 |
| Ch. 26 | Considerations for Service Businesses | 375 |
| Ch. 27 | Business Planning in a Weak (or Strong) Economy | 381 |
| Sect. V | Reference | |
| Outline of a Business Plan | 391 | |
| Business Terms Glossary | 395 | |
| Funding Sources | 399 | |
| Research Sources | 404 | |
| Entrepreneurs' Sources | 411 | |
| Index | 415 | |
| Income Statement, Annual | 276 | |
| Cash-Flow Projection | 278 | |
| Balance Sheet | 280 | |
| Sources & Uses of Funds | 281 | |
| Assumption Sheet | 282 |
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