Performance Analysis and Consulting or World Wise

Performance Analysis and Consulting

Author: Jack J Ed Phillips

If your organization is looking for ways to improve performance, here's a source for proven systems, processes, and models from HRD experts. Twelve cases provide practical applications of performance analysis and consulting

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World Wise: What to Know Before You Go

Author: Ilaine Denslow

For business travelers, from the newcomer to the global business scene to the seasoned professional wanting to sharpen skills, World Wise offers advice on establishing effective working relationships with businesspeople in all regions of the world. This savvy traveling companion is a handy reference for information ranging from the level of communication technology available in a particular country to proper etiquette for hosts and guests at business meals and other meetings. Based on the author's years of worldwide business travel, the book supplements what she has learned along the way with the shared experiences of Americans and the perceptions of their foreign business partners.

Table of Contents:

Ch. 1	The clock and the calendar	3
Ch. 2	Write or call	13
Ch. 3	Who am I? : respect for the individual and the group	25
Ch. 4	Friends old and new for business and for pleasure	37
Ch. 5	The companies	47
Ch. 6	Advisers all	58
Ch. 7	Change	68
Ch. 8	Trade isn't new	76
Ch. 9	Beyond the handshake	85
Ch. 10	Canada and the United States	97
Ch. 11	Latin America	115
Ch. 12	The European Union	135
Ch. 13	Russia and the commonwealth of independent states	156
Ch. 14	The Middle East and the Indian subcontinent	169
Ch. 15	Asia	184
Ch. 16	Australia and New Zealand	210
Ch. 17	Africa	223
Ch. 18	Getting to know you	243
Ch. 19	Practical matters	257
Ch. 20	Dining	269
Ch. 21	Travel	286