The Introduction to Business Ethics or Medical Practice Management System

The Introduction to Business Ethics

Author: Joseph R DesJardins

Since its inception An Introduction to Business Ethics, by Joseph Desjardins has been a cutting-edge resource for the business ethics course. Desjardin's unique approach encompasses all that an introductory business ethics course is, from a multidisciplinary perspective. It offers critical analysis and integrated perspective of philosophy with management, law, economics, and public policy.

Table of Contents:

Chapter One: Why Study Ethics?

Chapter Objectives

Discussion Case: Enron

Discussion Questions

1.1 Why Study Business Ethics?

1.2 Values and Ethics: Doing Good and Doing Well

1.3 The Nature and Goals of Business Ethics

1.4 Business Ethics and the Law

1.5 Ethics and Ethos

1.6 Morality, Virtues, and Social Ethics

1.7 Ethical Perspectives: Managers and Other Stakeholders

Reflections on the Chapter Discussion Case

Review Questions

Chapter Two: Ethical Theory and Business

Chapter Objectives

Discussion Case: Executive Compensation

Discussion Questions

2.1 Introduction

2.2 Ethical Relativism and Reasoning in Ethics

2.3 Psychological Egoism

2.4 Modern Ethical Theory: Utilitarian Ethics

2.5 Challenges to Utilitarianism

2.6 Utilitarianism and Business Policy

2.7 Deontological Ethics

2.8 Virtue Ethics

2.9 Summary and Review

Reflections on the Chapter Discussion Case

Review Questions

Chapter Three: Corporate Social Responsibility

Chapter Objectives

Discussion Case: Wal-Mart

Discussion Questions

3.1 Introduction

3.2 The Classical Model of Corporate Social Responsibility

3.3 Critical Assessment of the Classical Model: The Utilitarian Defense

3.4 Critical Assessment of the Classical Model: The Private Property Defense

3.5 Modified Version of the Classical Model: The Moral Minimum

3.6 The Stakeholder Theory

3.7 Summary and Review

Reflections on the Chapter Discussion Case

Review Questions

Chapter Four: The Meaning and Value of Work

Chapter Objectives

DiscussionCase: Great Jobs and Meaningful Jobs

Discussion Questions

4.1 Introduction

4.2 The Meanings of Work

4.3 The Value of Work

4.4 Conventional Views of Work

4.5 The Human Fulfillment Model

4.6 The Liberal Model of Work

4.7 Business' Responsibility for Meaningful Work

4.8 Summary and Review

Reflections on the Chapter Discussion Case

Review Questions

Chapter Five: Moral Rights in the Workplace

Chapter Objectives

Discussion Case: Employee Rights and Wrongs

Discussion Questions

5.1 Introduction: Employee Rights

5.2 The Right to Work

5.3 Employment at Will

5.4 Due Process in the Workplace

5.5 Participation Rights

5.6 Employee Health and Safety

5.7 Privacy in the Workplace

Reflections on the Chapter Discussion Case

Review Questions

Chapter Six: Employee Responsibilities

Chapter Objectives

Discussion Case: Professional and Managerial Responsibility at Enron and Arthur Andersen

Discussion Questions

6.1 Introduction

6.2 The Narrow View of Employee Responsibilities: Employee as Agents

6.3 Professional Ethics and the Gatekeeper Function

6.4 Managerial Responsibility and Conflicts of Interests

6.5 Trust and Loyalty in the Workplace

6.6 Responsibilities to Third Parties: Honesty, Whistleblowing, and Insider Trading

Honesty

Whistleblowing

Insider Trading

Reflections on the Chapter Discussion Case

Review Questions

Chapter Seven: Marketing Ethics: Product Safety and Pricing

Chapter Objectives

Discussion Case: Safety and Pricing in the Pharmaceutical Industry

Discussion Questions

7.1 Introduction: Marketing and Ethics

7.2 Ethical Issues in Marketing: An Overview

7.3 Product Safety: From Caveat Emptor to Negligence

7.4 Strict Products Liability

7.5 Ethics and Pricing

Reflections on the Chapter Discussion Case

Review Questions

Chapter Eight: Marketing Ethics: Advertising and Target Marketing

Chapter Objectives

Discussion Case: Advertising and Marketing in the Pharmaceutical Industry

Discussion Questions

8.1 Introduction: Ethics of Sales, Advertising, and Product Placement

8.2 Regulating Deceptive and Unfair Sales and Advertising

8.3 Marketing Ethics and Consumer Autonomy

8.4 Targeting the Vulnerable: Marketing and Sales

Reflections on the Chapter Discussion Case

Review Questions

Chapter Nine: Business' Environmental Responsibilities

Chapter Objectives

Discussion Case: Interface Corporation and Sustainable Business

Discussion Questions

9.1 Introduction: Environmental Responsibilities

9.2 Environmental Pragmatism: Towards a Consensus on Environmental Responsibility

9.3 Corporate Social Responsibility and the Environment

9.4 Business' Responsibility and Environmental Regulation

9.5 Business Ethics and Sustainable Economics

9.6 Business Ethics in the Age of Sustainable Development

9.7 Conclusions

Reflections on the Chapter Discussion Case

Review Questions

Chapter Ten: Diversity and Discrimination

Chapter Objectives

Discussion Case: Female Foreman and the Brotherhood

Discussion Questions

10.1 Introduction: Diversity and Equality

10.2 Discrimination, Equal Opportunity, and Affirmative Action

10.3 Preferential Treatment in Employment

10.4 Arguments against Preferential Hiring

10.5 Arguments in Support of Preferential Hiring

10.6 Sexual Harassment in the Workplace

Reflections on the Chapter Discussion Case

Review Questions

Chapter Eleven: International Business and Globalization

Chapter Objectives

Discussion Case: Sweatshops

Discussion Questions

11.1 Introduction

11.2 Ethical Relativism and Cross-Cultural Values

11.3 Cross-Cultural Values and International Rights

11.4 Globalization and International Business

11.5 Globalization and the Poor

11.6 "Race to the Bottom"

11.7 Democracy, Cultural Integrity, and Human Rights

Reflections on the Chapter Discussion Case

Review Questions

Glossary

Index

Interesting textbook: Heirloom Tomato Cookbook or Creme Brulee

Medical Practice Management System

Author: Linda Nadeau

A medical office will be more successful if it has a strategy in place that will enhance health outcomes, increase patient satisfaction, and add value to the health care product being delivered. This system will help you formulate procedures and policies to put you and your practice on a path to success. The Medical Practice Management System is a tool for you, the office administrator or medical office administration student, to begin preparing and enhancing your office's strategy for the future. By utilizing this system, you will walk through writing a business plan, setting employment standards, coordinating facility operations, and implementing HIPAA policies. Also, the Medical Practice Management System is a dynamic way to learn the policies and procedures that are used in the medical office, emphasizing the importance of having policies in place and the considerations that go into developing those policies.

Doody Review Services

Reviewer:Elizabeth Sutherland, AA(University of Maryland School of Medicine)
Description:This comprehensive manual provides standard, straightforward policies and procedures that will ensure successful operations, both administrative and clinical, in a medical practice. Tools, along with descriptions and explanations of what regulations require, are key to practice operations -- regardless of size.
Purpose:The purpose is to improve health outcomes, increase patient satisfaction, and establish ongoing monitoring of administrative systems by identifying key areas that should be updated to stay abreast of industry changes. This is essential in today's practices as we are faced with new and changing regulations and payer rules that affect patient care and all aspects of practice operations. The format allows administrators to reevaluate current policies and procedures and update them to support changes and/or trends. It also provides excellent material for creating/setting up a new practice. The specificity, for example, of the business platform section is excellent. The author has done a good job outlining some very complicated areas in a straightforward way. The appendix and glossary are also very helpful.
Audience:The book is written for practitioners, administrators, and/or staff and is not limited to a specific specialty. The author writes in the first person, meaning, for example, that the section on telephone management could be used by front desk receptionists for ideas on how to improve the way they are currently performing their duties. The author's 20-plus years in practice management, hands-on-experience as administrator ina healthcare facility, and work with physicians writing business plans, brings a lot of credibility to this book.
Features:This is a comprehensive guide to federal regulations for practitioners who would like to set up a private practice and measure progress. For administrators and managers, it provides guidelines for practice operations to ensure patient, physician, and staff satisfaction and reimbursement. This is an all-inclusive reference. From a guide to writing a business plan and what should be included and how to write it, to facility environmental guidelines that are as specific as how the crash cart should be used and what it contains, to guidelines for front office operations and billing - this book has it all! An excellent appendix contains hundreds of forms and guidelines and the CD-ROM provides forms that can easily be adapted to a specific practice to efficiently update and implement changes.
Assessment:This is a basic, practical, useful book that can be used by many. There are a number of excellent resources available that provide similar information and guidelines, such as The Physician Billing Process: Avoiding Potholes in the Road to Getting Paid, Walker et al. (Medical Group Management Association, 2004), and Mastering Patient Flow: Using Lean Thinking to Improve Your Practice Operations, 3rd edition, Woodcock et al. (Medical Group Management Association, 2007). Medical Practice Management System is yet another excellent guide that has added value because of the amount of information it gathers in one book.